Based
in Mexico the
CSCmx has
rapidily positioned as one of the leading high quality, mid-volume, Reverse
Logistics & Supply Chain Strategic Partner for
electronic repair / rework, within the NAFTA and LATAM Countries.
We
are focused exclusively as a value-adding, high-quality partner for outsourcing
product returns management and repair.
If
you are looking for ways improve your Supply Chain Logistics and to reduce
your device repair costs, contact CSCmx today with your service needs.
We are the leader in providing low-cost/high-value repair services, and
can assure considerable cost-savings to your current repair service program.
Customer
Service
Center Mexico
offers to OEMs, Carriers and 3rd Parties:
| |
- Procurement
& Supply Base Management
- Global
Procurement Management
- PO
configuration and process
- Vendor
Management and Development
- Time
to market, Costs, Quality and Quantities Optimization.
- MRP
waterfall flow.
|
 |
-
Forwarding Logistics
- Consolidation
-
Documentation on Origin and Destination
-
Transportation; LTL, FTL, FCL, LCL, Courier,
Air, Land, Sea.
- Tracking,
PODs.
- Storage
3PL, 4PL, Kitting and Packaging.
- Distribution
- Import
/ Export
Customs Brokerage
- Expedited
Routing and Shipment
|
|
- Reverse
Logistics
- Customer
Care &r RMA Management.
- Gate
keeping: deciding what to allow into the reverse
supply chain.
- Collection:
assembling products for reverse logistics chain.
- Triage:
resolving what to do with each product
- Final
Disposition
|
|
- Sales,
Marketing and Business Development
- Sales
Representatives To maintain the current portfolio
and to grow the market share.
- Customer
Care The Front end within the different market
segments
- After
Market Service
- Back
Office services
|
|
|
- Technology
- RMA
Processing, Customer’s orders collecting
and tracking and support customers request’s and claims.
- ERP
information system
-
Real-time reporting
-
WEB Based Full online access
|
|